What Is The Difference Between a Security Guard And a Crowd Controller?

One of the most common mistakes made by most people is thinking both a security guard and a crowd controller are the same professionals. In reality, both of these names belong to different job roles. However, both roles are assigned to maintain safety, security and order in public and private spaces. Still, there are some major differences between their job role and approach that need to be known. Continue to read this blog to learn the key differences between security guards and crowd controllers.

Key Dissimilarities Between Crowd Controllers and Security Guards

Focus and skill set:

Security guards generally keep focus on preventing unwanted access, keeping an eye out for unwanted activity, and reacting to certain security risks. Their expertise in monitoring technologies, basic emergency medical care, and thorough incident reporting is the major skill set.

However, crowd controller professionals need a specific skill set that focuses on controlling human behaviour. They are trained how to control crowds, deal with aggressive and impolite people, and stop physical confrontations. Their main concern is to make sure that people remain in ordered and secure way in crowded areas.

Workplace:

Security guards are professionals who mainly work at commercial and private sites like banks, hospitals, and retail stores. On the other hand, crowd controllers are staff or bouncers whose role is to maintain order in the crowd and ensure safety at events. They mainly work in concerts, festivals, and sporting venues.

Training and job roles:

Specialised instruction in crowd control, dispute resolution, and event security is provided to crowd controllers. Their responsibilities are to supervise gatherings, keep an eye on conduct, ensure that no irrelevant or unwanted activities are occurring, and regulate entry to the location.

On the other hand, security officers are provided special training in areas such as emergency response, patrolling, and access control. They are responsible for keeping an eye on surveillance systems, performing patrols, and preparing reports of any suspicious activity. In contrast to crowd control guards, they have more comprehensive legal powers, such as the ability to arrest people.

Equipment used:

One of the major differences between a security guard and a crowd controller is the equipment they use during duty. A security guard mostly carries certain security-related equipment like rods or handcuffs. This depends on the nature of their job role. However, a crowd control professional mostly carries equipment like barriers, whistles and crowd control ropes to manage huge crowds.

Uniform pattern:

Uniforms of crowd controllers are made to be more noticeable in crowded areas and are more focused on movement. They mostly wear high-visibility apparel in shining colours like red and orange as part of their uniforms to stand out from the crowd. Patches or insignia indicating their level of training or qualification could be attached to their uniforms.

On the other hand, security officers’ clothes are meant to express professionalism and authority. They might have a clearer, visible look with a conspicuous security badge or insignia, or they would be dressed up in a formal shirt or jacket.

 

Security guards and crowd controllers aim to protect the safety and protection of people in specific places. However, their job roles have some major differences which should be known by every individual.

ASAP Security and Protection has been providing unparalleled safety and security to people for over a decade. We have an expert team of security guards and a crowd controller who are highly trained and skilled to make a space safe and protected. Make a call with our professional now and learn how we can help safeguard your people or property!

How Effectively Can Security Patrol Be Conducted?

The demand for adopting security services has suddenly grown in the last few decades. Due to the potential threat from intruders and burglars, house owners and business owners have taken serious concern to protect their area by hiring professional security guards. In Australia, most of the security officials have shifted into mobile patrols due to having many benefits over static guard positions. In this job role, the security officer monitors specific locations at regular intervals to detect any potential hazards or threats. This blog aims to explain the process of performing the security patrol service.

Process To Improve Security Patrol Activity

Frequent communication:

Security officers should remain in proper communication with each other when they are out for patrolling. Every team member should have an idea about where others are performing the job. If anyone finds any suspicious activity, then they should update another member to inspect it again. With a lack of proper communication, the team could be isolated, offering the chance for potential intruders to enter the premises and perform unwanted activity. So, security team members should have proper communication and coordination with each other so that they can reach the area quickly if any crime happens.

Building a strong patrolling strategy:

First, security officials should make a proper and effective patrol strategy to detect and deal with any risk or threat. The supervisor of the team should decide the number of guards that will be assigned to a specific location. Also, it should be decided whether the team members should be armed or not, as well as what tools they should use during duty. They should have a proper plan about how to guard particular suspicious areas using the best technology.

Tracking of security patrol officers:

The security guard supervisor should track and monitor the location and position of each team member. This helps them to identify whether the marked area is covered by them or not within the scheduled time. They should use GPS devices and the most recognised and updated mobile applications to track the activity of all team members. It will help to quickly locate the guard and process the documentation.

Conducting patrol randomly:

Frequent patrolling is a highly essential task to stop potential thief and burglars from entering your area. By following a regular route or particular frequency, these unauthorised people would fear to access your property. Team members should adjust their patrolling time so that no area should be left unguarded for a longer time. By looking at robust random patrolling, potential intruders would fear taking any unwanted move.

Offering special training:

Many organisations or building spaces have become critical security threats. A strong security patrol system must be built to defend against potential thieves or criminals. Here, specifically trained security officers are needed to detect and deter any crime that could happen within the premises. They should be trained in how to operate any arm properly and safely if any serious crime is going to occur.

 

Security patrol is an effective approach to secure a particular space from the occurrence of any unwanted activity. Trained patrol security officers make proper plans and adopt techniques and tools to build a strong security environment at your place. By following these tips, the officers could create concern among the intruders that they are always available to defend them.

ASAP Security is one of the trusted security patrol service providers that offer bespoke security solutions. Our officers are highly trained to use the latest tools to monitor every activity of intruders. Contact us now to obtain modern security solutions!