Objective
ASAP Security and Protection is committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We are dedicated to protecting your privacy and any personal information we collect. This Privacy Policy explains how ASAP Security and Protection may collect, use, disclose, store, and otherwise handle personal information (and where applicable, sensitive information), including how you may access such information held by us.
Collection of Personal and Sensitive Information
ASAP Security and Protection prioritises safeguarding your personal privacy. We recognise that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust, and we take this seriously. Unless given consent to do otherwise, ASAP Security and Protection will only collect and use personal information as set out below in this Privacy Policy.
By submitting information to ASAP Security and Protection or by otherwise accessing or using our website or social media platforms, you consent to us using and disclosing your personal information in the ways described in this Privacy Policy.
Your Personal Information
Personal information is collected by ASAP Security and Protection when necessary or related to one or more of our functions or activities. The types of personal information we collect may depend on the type of interaction you have with ASAP Security and Protection, and includes but is not limited to:
– Name and contact details
– Age and date of birth
– Emergency contact details
– Debit/credit card details, bank account details and/or tax file numbers (where applicable)
– Health or medical information, if relevant to the provision of our services
– Driver’s licence, vehicle registration and insurance details (where applicable)
– Security licence information (where applicable)
– Employment history, training records, references and related information if you apply for employment or engage with us for contracting purposes
– Payment history
– Surveillance images or footage recorded at client venues or your image if photographed during provision of our services
– Bankruptcy details (if applicable)
– Sensitive information, where relevant to the services being provided
Collecting Personal Information
ASAP Security and Protection will only collect personal information (including sensitive information, where applicable) by lawful and fair means, including directly from you or authorised third parties.
We may collect your personal information in several ways, including but not limited to:
– When you send us an email, contact form inquiry, or any other form of written or verbal inquiry
– Via mobile sites, applications, and other interactive features we manage
– Through our official social media pages
– When you visit or contact our office or client venues where we provide services
– When you sign up for our security services, either online or in person
– When you participate in promotions, surveys, or other activities we may conduct
– If your photograph or CCTV footage is taken during the provision of our security services
– When you submit an application for employment or contracting opportunities with us
You are not obligated to provide the requested information; however, failure to do so may result in our inability to provide services to you.
Collecting Sensitive Information
Sensitive information is a subset of personal information and refers to information you disclose to ASAP Security and Protection about your physical and mental health, wellbeing, or other sensitive personal details relevant to our security and protection services. Sensitive information will only be used for providing services to you and will not be disclosed for any other purpose without your consent, except in exceptional cases as outlined in this policy or as required by law.
Tracking Technologies
ASAP Security and Protection uses tracking technologies such as cookies to enhance your experience on our website (www.asapsecurity.au). Cookies are small pieces of information that a website transfers to your computer’s hard disk for record-keeping purposes. Most web browsers are set to accept cookies, but you can modify your settings to decline cookies if you prefer. Please note that this may limit the services we can provide.
Using and Disclosing Your Personal Information
Your personal information may be used by ASAP Security and Protection for any of the following primary purposes:
– To provide security and protection services to you or our clients
– To respond to queries or feedback
– To provide information about our services and special offers
– To conduct market research and improve our service offerings
– To comply with legal obligations and regulatory requirements
We may employ third-party service providers to assist in providing our services, and they may have access to your personal information as needed.
Contact by ASAP Security and Protection
ASAP Security and Protection does not send marketing or advertising information without obtaining prior consent. If you receive communications from us that you do not wish to receive, you may request to have your details removed from our database by contacting us at admin@asapsecurity.au.
Individual’s Right of Access
You have the right to review, amend, or delete your personal information that may be held by ASAP Security and Protection. You can request access by contacting us at admin@asapsecurity.au. If we refuse your request, we will provide written notice within a reasonable period explaining the reasons for the refusal.
Storage and Security of Personal Information
ASAP Security and Protection takes reasonable steps to keep your personal information secure. Information is stored on secure servers, encrypted systems, or in locked areas. Only authorised personnel have access to your data. We will destroy or de-identify personal information no longer needed whenever possible.
Links to Other Websites
ASAP Security and Protection may provide links to external websites. We are not responsible for the content or privacy practices of these sites.
Problems, Queries, or Complaints
For further information regarding this Privacy Policy or to make a complaint about how we handle your personal information, please contact us at admin@asapsecurity.au.
Updates
ASAP Security and Protection reserves the right to review, amend, update, and change this Privacy Policy from time to time to reflect our practices and obligations. Changes will take effect when they are posted on our website (www.asapsecurity.au).